- Request an itemized bill from your health care provider’s billing department.
- TIP: You can ask the provider to “put a hold on your account” until you’ve had a chance to review your itemized bill. Some facilities will allow this.
- When an account is placed “on hold,” the hospital or physician will pause efforts to collect the balance owed but only for a limited amount of time.
- TIP: You can ask the provider to “put a hold on your account” until you’ve had a chance to review your itemized bill. Some facilities will allow this.
- Request your medical records for additional support and documentation.
- Ask your health insurance provider for an Explanation of Benefits (EOB). If coverage differs from the EOB and your actual bill, provide a copy of your EOB to the health care provider’s billing department for review.
- If you feel you have been erroneously charged, you are entitled to file a claim appeal with your health insurance provider. Additionally, you can ask the health care provider to resubmit your claim to your health insurance provider for more review.
- If you receive a medical bill and find no insurance contributions, call the health care provider’s billing department and provide your health insurance information that was effective during the date(s) of service.
Any information provided by OneMain Trim, LLC d/b/a Trim, whether posted on the Trim website or conveyed by a Trim team member, including but not limited to any Board Certified Patient Advocate, is for informational purposes only, without any express or implied warranty of any kind, including warranties of accuracy, completeness, or fitness for any particular purpose. The information is not intended to be and does not constitute medical, financial, legal, tax, or any other advice specific to a user or anyone else. Always seek the advice of a qualified medical or mental health provider or other qualified expert with any questions you may have regarding your personal circumstances. Trim does not recommend or endorse any specific products, procedures, opinions, or other information mentioned on the website or by a team member. Reliance on any information Trim provides is solely at your own risk. Any companies and individuals (other than OneMain Financial’s sponsored partners) we refer to are not sponsors of, do not endorse, and are not otherwise affiliated with OneMain Financial or Trim.