Trim's SMS notification system is designed to keep you in the loop about your financial transactions. It's essential to understand the reasons behind certain notifications to ensure a seamless and secure financial experience.
Transaction monitoring serves various purposes, including:
- Fraud Prevention: Identifying unusual or suspicious transactions helps prevent fraud and unauthorized access to your accounts.
- Budget Tracking: Keeping you informed about spending patterns assists in budget management and financial planning.
- Bill Tracking: Notifications about bill payments ensure you stay on top of due dates and avoid late fees.
Understanding why you receive specific notifications is essential. Common reasons include:
- Large Transactions: Notifications may be triggered for unusually large transactions.
- Bill Due Dates: Alerts are sent to remind you of upcoming bill due dates.
- Unusual Spending Patterns: Notifications help you identify and address unusual spending patterns.
You can update your SMS notification settings here.
When to Contact Your Bank
If a notification raises concerns or requires additional details, Trim recommends contacting your bank. Common scenarios include:
- Unauthorized Transactions: Report any transactions you did not authorize.
- Disputes or Inquiries: For disputes or inquiries about specific transactions, your bank is the primary point of contact.