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Where can I find my PIN?

Updated

AT&T

Instructions:

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to My Linked Accounts.
  3. Choose Edit next to the passcode you want to update
  4. Follow the prompts to finish up.

Your passcode should:

  • Have four characters
  • Have no sequential numbers, like 1234 or 4321

Source(s): 

https://www.att.com/support/article/wireless/KM1051385

 

CenturyLink

Instructions:

 

How to get a security code for My CenturyLink

 

If you are enrolling in or adding an account to My CenturyLink, AND  you have CenturyLink home phone service, you will need a security code to complete your registration.

 

This security code (also called authentication code) adds a layer of protection to your personal information and calling history.

 

Where to get your security code

 

Your code is printed on the Welcome Letter that you received after you ordered a new service from CenturyLink. It also appears on your first three monthly bills, under the section "Get an Online Account" on page one.

 

If you don't have those documents handy, you can click the button below to request your code. You will need to enter your account number.

 

Using the request tool, there are a few different ways you can receive your security code.
 

  • Email: If you have an email address on record with us for at least 30 days, you'll see an option to have the code emailed to you.
  • Automated call: You will receive a call within 5 minutes of your request. If you don't answer, we'll leave a voice message with your security code.
  • Paper mail: You will receive the code in 7 to 10 days at the billing address we have on file for your account. 

 

You can also chat with us to request your security code. Once the agent verifies your identity, you will receive your code.

 

Source:

https://www.centurylink.com/home/help/account/my-centurylink/security-code-for-My-CenturyLink.html

 

Cox

Instructions:

  1. From the Cox.com homepage, click Sign In My Account.
  2. Enter your primary User ID and Password. 

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

  1. Click the arrow on the Account section.
  2. Under Password & Security, click Update PIN & Security Questions.
  3. Complete the following steps.
    1. Enter your Current PIN.
    2. Enter a 4-digit number for your New PIN.

Notes: 

  • To view your PIN entries in each field, click the eye icon.
  • For added security, you can elect to hide your PIN on your paper bill by clicking Yes under Hide PIN on the paper bill.
  1. Click Save Changes.

Source:

https://www.cox.com/residential/support/cox-pin.html  

https://www.cox.com/residential/support/changing-your-cox-pin-on-coxcom.html 

 

DirectTV

Instructions:

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to My linked accounts.
  3. Choose Edit next to the passcode you want to update
  4. Follow the prompts to finish up.

Your passcode should:

  • Have four characters
  • Have no sequential numbers, like 1234 or 4321

Source(s): 

https://www.att.com/support/article/wireless/KM1051385

 

Dish Network

Instructions:

 

On MyDISH.com

  1. Log in to the My Profile tab of your MyDISH account
  2. Under Security & Sign-in enter your new 4-digit security code
  3. Confirm your new 4-digit security code and set up a reminder that will help you remember it in the future
  4. Click Save

In the MyDISH App

  1. Log in to your account in the MyDISH App
  2. Select Account
  3. Select Security under Account Preferences
  4. Under Security Info, enter your new 4-digit security code
  5. Confirm your new 4-digit security code and set up a reminder that will help you remember it in the future
  6. Press Save Settings to confirm

Source:

https://my.dish.com/support/security-code 

 

Frontier

Instructions:

 

Where do I find my account number and PIN?

 

Sign in to My Account. You'll find your 17-digit account number and PIN at the top right under “Key Account Information.” On the paper bill, your account number and PIN are located at the top left under “Account Summary.”

 

You need to change your Frontier PIN, here's how:

  1. Go to the Frontier My Account page and log in with your username and password.
  2. Once you're logged in, click on the "Change PIN" link.
  3. Enter your current PIN, followed by the new PIN you want to use.
  4. Confirm your new PIN by entering it again, then click on the "Save PIN" button.
  5. That's it! Your new PIN will now be active.

Source:

https://frontier.com/helpcenter/topics/billing-faqs
https://www.cgaa.org/article/how-do-i-find-my-frontier-pin-number 

 

Optimum (including Sudden Link)

Instructions:

 

Create an access code

 

If an access code was not created when your account was first set up, you can follow the steps below:

  1. Sign in to optimum.net and under My Profile select Personal Info from the drop-down
  2. Under Security, click Create an Access Code
  3. Enter a 4-digit number of your choosing then reenter the same 4-digits to confirm

Note: The access code cannot be sequential (1234, 3456, 9876, etc.), contain 3 repeat numbers (1222, 2111, 5999, etc.), the account holder's social security number, primary phone number, or birth date.

 

Change your access code

  1. Sign in to optimum.net with the primary Optimum ID and under My Profile select Personal Info from the drop-down
  2. Under Security, click Change Access Code
  3. Enter your current access code - If you don't remember or enter the code incorrectly, you will need to answer the security questions to validate your identity
  4. Enter a new 4-digit PIN of your choosing

Note: The access code cannot be sequential (1234, 3456, 9876, etc.), contain 3 repeat numbers (1222, 2111, 5999, etc.), the account holder's social security number, primary phone number, or birth date.

 

Reset your access code

 

If you have lost or forgotten your access code, follow the steps above to change it or contact us to get help from an Optimum Expert.

 

Note: Your access code can be found on the first page of your bill in the upper left-hand corner (Except for customers in NY, NJ, CT, PA, and Hendersonville and West Jefferson, NC)

 

Source:

https://www.optimum.net/FAQ/?_ga=2.153023740.451216432.1702412953-2077562736.1702412953#/answers/a_id/5060

 

Spectrum

Instructions:

 

Your monthly billing statement will have both your account number and security code in the top left corner.

 

You can find this statement via:

  • Spectrum online account
  • Mailed or online (Mailed statements are not available for Spectrum Mobile services).
  • My Spectrum App

To find your security code:

  1. Sign in as the Primary user.
  2. Select More from the menu on the left, then select Settings.
  3. Select the Sign In & Security sub tab.
  4. Scroll down to view your security code.

Optional: To change your security code, select Manage and then enter a new four-digit number. Select Save.

To change your security code:

  1. Sign in as the Primary user.
  2. Select More, and then select Settings.
  3. Select Sign in & Security and then scroll to Security Code. 
  4. Your current Security Code will be displayed. To change it, select the arrow, enter a new, four-digit code and select Save.

To change your security code within the My Spectrum App:

  1. Open the My Spectrum App and sign in.
  2. Select the Account icon in the upper right..
  3. Under the Settings section, select Change Sign In and Security Info.
  4. Select View Security Code.
  5. Enter your new code and tap Save at the top right of your screen.

Source:

https://www.spectrum.net/support/manage-account/finding-your-account-number-and-security-code/

 

T-Mobile

Instructions:

 

T-Mobile app

  1. Open the T-Mobile app (learn how to install the app)
  2. Select MORE.
  3. Choose Profile settings.
  4. Select T-Mobile ID.
  5. Select the PIN/Passcode section.
  6. Enter and confirm a new PIN/Passcode
  7. Select Save. You will be sent a text confirming the PIN/Passcode update request.

T-Mobile.com website

  1. Log in to your account on T-Mobile.com.
  2. Select the My Account dropdown.
  3. Choose Profile, then select the T-Mobile ID section.
  4. Our systems will attempt to confirm your identity using two-factor authentication methods. Select your preferred method, then select Continue.
  5. In the PIN/Passcode section, select Edit.
  6. Enter the PIN/Passcode. Re-enter to confirm.
  7. Select Save. You will be sent a text confirming the PIN/Passcode update request.

Requirements

  • The PIN/Passcode must have 6-15 non-sequential numbers and cannot be any of the following:
  • Sequential (such as 3456789)
  • Repeating (such as 4444)
  • The beginning or end of the mobile number
  • A mobile number on the account or your Billing Account Number
  • Federal tax ID number, Social Security number, or date of birth

Source:

https://www.t-mobile.com/support/account/update-your-customer-pinpasscode

 

Verizon

Instructions:

 

To create or change your Account PIN online, visit the Security page in My Verizon. To create or change an Account PIN you must be the Account Owner.

 

Yes, the Account Owner can change the PIN in a Verizon Store. To make an Account PIN change, Account Owners can bring to the Verizon store a:

  • Valid government-issued photo ID.
  • Mobile device with which to receive a SecurePIN authentication by text.

Source:

https://www.verizon.com/support/account-pin-faqs/ 

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