Your negotiated savings usually reflect your bill in the next 1-2 billing cycles. If we just recently completed a negotiation on your bill, you will most likely see the savings on your next bill.
If you don't see the savings after 1-2 billing cycles, please send us two copies of your bills for comparison: one reflecting your most recent bill, and one from before our negotiation. You can download a copy of your bill directly from your online account with your provider if you don't receive a paper copy.
You can forward it to help@asktrim.com and we will be happy to look into it for you.
Our team will review your negotiation to ensure that your savings were correctly applied. We will conduct any necessary follow-up with your provider.