Please check the merchant name on the transaction as you see it on your bank statement. If it shows "Trim Premium," you have Trim's subscription service and you agreed that Trim will automatically charge you the subscription fee each month until you cancel. This is the $10 charge you see for the Trim subscription on the monthly legacy plan.
Trim is working hard to fulfill our mission - to save more people money. All our subscription offerings are aimed to do just that, and we are hoping that you are able to find perks within the program that speaks to you, and that you can benefit tremendously from them like so many of our users already have.
These benefits of the subscription service:
- Bank Negotiation - We will conduct a call with you and your bank to negotiate your credit card APR and help you find other savings like interest and overdraft fees. We can also help you with loan deferments. The average savings is $1,100 per user!
Bill negotiation - We will negotiate your phone, internet, cable, and wireless bills on an ongoing basis. We save our users an average of >$250 per year!
Simple Savings - Automate savings into an FDIC-insured account.
- Medical bill negotiation - we negotiate with your medical bill provider to set up a 0% payment plan or even settlements and discounts.
- Subscription cancellation - we cancel unwanted subscriptions for you.
You can cancel your Trim subscription anytime on your Account Settings page.
If you have further questions or concerns, please send us an email at firstname.lastname@example.org or text us at 28060.
We are also available via live chat on these days:
Monday - Friday, 8:00 a.m. - 5:00 p.m. PT
Extended Live Chat Hours:
Tuesday - Thursday 5:00 p.m. - 6:00 p.m. PT
Saturday 11:00 a.m. - 1:30 p.m.