You are locked out of your account for 20 minutes if you try to log in multiple times with the wrong password. This is a security measure to protect your account.
If you are a OneMain customer, please log into your OneMain online account. Then, click the "Trim by OneMain" card to log into Trim:
If you are not a OneMain customer, after 20 minutes, please clear your browser cache and cookies.
If you are using Chrome on your Android device:
1. On your Android phone or tablet, open the Chrome app.
2. Tap More (or the three dots on the top right). Settings.
3. Under Privacy and Security --> Clear browsing data.
4. Choose a time range, like Last hour or All time.
5. Select the types of information you want to remove.
6. Tap Clear data.
Alternatively, you can also switch to a different browser you have not tried using to log into Trim.
The above steps ensure that the log-in process restarts.
Then, go to the sign-in page: https://go.asktrim.com/users/sign_in.
- If you created a password to sign up, log in using your email address by entering the email address associated with your account and your password.
- If you linked your Facebook account to sign up, just click "Log in with Facebook" and input your Facebook credentials.
- If you linked your Google account to sign up, log in by clicking "Log in with Google" and input your Gmail credentials.
The system will ask you to enter the code sent to your phone to complete the log-in process.
Please reach out to our Support team at help@asktrim.com if you need further assistance.