To receive a refund after canceling your Trim subscription, please send us an email at help@asktrim.com. Please note that canceling your Trim subscription does not delete your Trim account. If you uploaded a bill for negotiation, we will continue to negotiate and the success fee for finding savings will go to the regular 15% rate, so we will charge you 15% of the total savings for the first year. We won't charge you if we don't save you anything. |