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General Information

Find answers to all of your questions about Trim, managing your account, and cancelling your subscriptions!

Getting Started with Trim

  • Is Trim a monthly Subscription service?
  • What does Trim do?
  • Is Trim free?
  • How much does Trim cost?
  • How do I log in?
  • Does Trim have an app?
See all 18 articles

Managing your account

  • Why can't I delete my Trim account?
  • I am locked out of my account
  • The website is asking me to connect my bank but I can see it is connected.
  • How can I delete my bank account?
  • How do I remove a bank account?
  • How do I change which card is billed?
See all 14 articles

Managing your financial institutions

  • My bank account is disconnected.
  • Can I add more than one bank account or credit card?
  • How do I change the default payment in my Trim account?
  • Why do you need my online banking login credentials?
  • I cannot connect my bank or credit card account.
  • I can't find my bank or credit card on the list. Do you support it?
See all 10 articles

Subscription Cancellation Questions

  • Can you cancel unwanted subscriptions?
  • How do you find my subscriptions?
  • Why can't I see my subscriptions?
  • Why can’t you cancel my subscription?
  • Why are some subscriptions showing up as transactions or vice-versa?

Security

  • Is Trim secure?
  • What does Trim do with my data?
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