FAQs
- Can you negotiate a bill that's not in my name?
- What if Bill Negotiation can’t save me money?
- Could we split the charges for bill negotiation into more than one payment?
- I am canceling my service because I am moving. Why do I have to pay you for the negotiation?
- Where can I find the details of my negotiation?
- I can't find my provider in the list for bill negotiations. Do you negotiate this provider?
- Do you contact me first before making changes to my bill?
- What if I don't receive the savings promised?
- Can you help cancel my service?
- Can you negotiate a prepaid account?
- My service provider account is not deactivated, contrary to the message I received.
- How do I update my bill negotiation preferences?
- How do I update my provider PIN in my Trim account?
- How do I remove my bill from negotiations?
- I don't see the negotiated savings on my bill.
- What if am canceling my plan with my provider within 12 months of the negotiation?
- How do I update my bill negotiation payment card?
- Can I pay the Trim fee in installments?
- What if I don’t save any money from Bill Negotiation?
- Will I be charged even after I delete my account?
- How do I update the provider account I have on Trim?
- Can I add more than one bill from the same service provider?
- What if I don't use any of the cable/internet companies listed?