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  1. Trim
  2. Bill Negotiation
  3. FAQs

FAQs

  • Can you negotiate a bill that's not in my name?
  • What if Bill Negotiation can’t save me money?
  • Could we split the charges for bill negotiation into more than one payment?
  • I am canceling my service because I am moving. Why do I have to pay you for the negotiation?
  • Where can I find the details of my negotiation?
  • I can't find my provider in the list for bill negotiations. Do you negotiate this provider?
  • Do you contact me first before making changes to my bill?
  • What if I don't receive the savings promised?
  • Can you help cancel my service?
  • Can you negotiate a prepaid account?
  • My service provider account is not deactivated, contrary to the message I received.
  • How do I update my bill negotiation preferences?
  • How do I update my provider PIN in my Trim account?
  • How do I remove my bill from negotiations?
  • I don't see the negotiated savings on my bill.
  • What if am canceling my plan with my provider within 12 months of the negotiation?
  • How do I update my bill negotiation payment card?
  • Can I pay the Trim fee in installments?
  • What if I don’t save any money from Bill Negotiation?
  • Will I be charged even after I delete my account?
  • How do I update the provider account I have on Trim?
  • Can I add more than one bill from the same service provider?
  • What if I don't use any of the cable/internet companies listed?
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